Developing a valued relationship with customers is essential to long-term business growth and providing good customer service and customer support is now a vital business issue as organisations realise the benefits of managing customer relationships and the effect it can have on their bottom line.
NVQs in Customer Service
The qualification teaches the latest customer service techniques and are ideal for anyone intending to follow a career as a frontline service provider.
Level 2 is for people dealing with customers in a front line role and consists of 7 units,
2 mandatory and 5 optional.
| Date | Flexible training programme contact us for dates |
| Code | HP201-01A |
| Tuition Fee | £850 (£R £30) |
| Total Fee | £850 (£R £30) |
Level 3 is for those who wish to update and improve their customer service skills or
are seeking career progression in customer service roles. It consists of 8 units, 2
mandatory and 6 optional.
| Date | Flexible training programme contact us for dates |
| Code | HP202-01A |
| Tuition Fee | £950 (£R £30) |
| Total Fee | £950 (£R £30) |
£R Reduced fees and concessions available, subject to conditions click here for more details.
