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Support and Advice


The College has incorporated Child Protection into the whole organisational approach to Safeguarding and the term ‘Safeguarding’ is deemed to include Child Protection in all College policies and procedures.  The College maintains separate training for Child Protection and for Safeguarding in order to ensure that relevant staff are fully trained and aware of the requirements to respond to abuse and neglect as well as to ensure that all college activities protect students and staff from harm. For more information, download our Child Protection & Safeguarding Policy.


The team believe that with the appropriate support, all students have the same opportunity to succeed. Therefore a wide range of professional support is available from specialists providing one-to-one or group support, as required. If a student requires support to address issues not necessarily related to college life, they can book appointments with our dedicated and supportive staff. Pastoral support is offered including counselling support from organisations that specialise in helping to support young people.

We also have Young Carers and Thames Valley Police come into College and offer drop-in sessions where students can ask for support and advice on a range of topics.

Equality & Diversity

BCA actively promotes Safeguarding and Equality and Diversity which are intrinsically linked by separate Equality and Safeguarding legislation and subsequent college policies, creating an environment that eliminates discrimination, bullying and harassment and reinforces the Safeguarding philosophy.  Together they work to provide a safe environment in which to study and live. Training on Equality and Diversity and Safeguarding are mandatory and attendance is monitored through each Department Head ensuring all staff are fully aware of the importance of Safeguarding and how to keep students safe from harm.

Keep Yourself Safe

If you are worried about something that is happening to you or someone you know either in or out of college, you can get help and advice from:

  • Designated Safeguarding Leads, based in the Learning Centre (LC). Call 01628 827531
  • Student Development Officers (SDO’s) – based in The Zone
  • Your Tutor
  • Students can make self referrals to the College counsellor.  The link to the referral form can be found on the BCA App.
  • Students can make one-to-one appointments with Young Carers and Thames Valley Police via the BCA App.

Other places to get help include:

  • Child Line on 0800 1111
  • Samaritans on 116 123
  • Your own GP

Support for looked after children/care leavers

Starting College can be an exciting time, although for some it can feel a bit daunting to start with as they get to grips with a new environment, a new routine and meeting new people all at once. And if you’re a looked after child or a care leaver there may be additional challenges too. We want every student to get the most out of their time at BCA and we offer an exceptional level of support.

How We Can Help

Here at BCA we have teams of friendly, specialist staff dedicated to supporting the needs of all students, including looked after children and care leavers. We offer:

  • Sensitive and confidential support on a range of welfare, financial and education issues
  • Guidance through all information and procedures, including applications
  • Practical help with enrolling and settling into college life
  • Someone to talk to who understands your individual situation and needs.

These are in addition to many other student services such as careers advice, travel, childcare, accommodation, counseling, additional learning support and more.

What to expect from BCA

We have a team of experienced staff who will work with you – and where appropriate your carer/host, social worker and/or parents – to help you right from the start with your application, so you will be supported from the moment you contact us.

Our team will work with you to identify ways they can assist you on a one-to-one basis, addressing any individual needs and concerns you may have. Our support services are always confidential and we always put the young person first. On a need to know basis, certain staff will be made aware that a young person is, or has been, in care but they will not be told any further details unless they are part of your immediate support team. This is so we can tailor the advice and guidance we offer you and allow you to maximise your opportunities while you are at College.

Any information shared in this way will always be done with your knowledge. This allows us to offer you many benefits including any financial assistance you may be entitled to, as well as, for example, knowing your hobbies, interests and talents so we can help you to participate in college activities. For more information or support, please contact our Care Leavers Team on 01628 827531.

Estella Roberts, Designated Safeguarding Lead 1

Kayleigh Brown, CLA (Children Looked After) and Safeguarding Lead

Kooth is a free, anonymous and confidential wellbeing service offering professional support and information to young people.

How to join…

Information resources on how to sign up to kooth.